📝 Research summary: How citations impact user trust in LLM chat responses

A new paper shows user trust in LLM output is meaningfully influenced by citations— and that while the quality of those citations matters, the quantity doesn't

The massive shift we’re undergoing in how people seek and obtain information and knowledge is profound— maybe as profound as the advent of the internet itself. Large language models’ ability to simply answer a question rather than deliver dozens or hundreds of web results is an obvious boon to users in terms of time and effort. Why sift through pages of…